Support
Leveled Up Traders offers full refunds for any account prior to initiating any trades. There is no time limit for refund eligibility, meaning if no trades have been placed, you qualify for a refund. To request a refund if no trades have been initiated, please contact our Chat Support for assistance. Refunds typically take 3-5 business days to process, with an additional 2-4 business days for the funds to reach your bank account or crypto wallet.
Refunds upon challenge completion
Upon successful completion of a challenge with our firm and advancement to the funded phase, you will receive a refund of the initial sign-up fee along with your first withdrawal. Please note, the sign-up fee will be refunded once you have generated sufficient profits that meet the withdrawal request criteria.
Dispute policy
Clients who improperly dispute charges or initiate chargebacks with their bank will face permanent bans from the Platform. For any inquiries, please reach out to our Chat Support.
Acceptance of this Policy
It is essential to acquaint yourself with this refund policy. By ordering any of our products, you confirm that you have reviewed and agree to the terms outlined in this refund policy. If you do not agree with or fully accept these terms, we kindly request that you refrain from placing an order with us. For any clarification on our refund policy, please don't hesitate to contact us via chat support.